GDPR Policy

The Black Belt Cleaning Co.
Effective Date: 12th August 2025

Introduction

The Black Belt Cleaning Co. LTD (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This GDPR Privacy Policy outlines how we collect, use, store, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Who We Are

The Black Belt Cleaning Co. LTD is the data controller responsible for the personal data we collect and process.

Contact Information:
The Black Belt Cleaning Co. LTD
Email: contact@blackbeltcleaning.co.uk
Tel: 01392 925 278
Registered Office: 128 City Road, London, EC1V 2NX

2. Data We Collect

2.1 Information You Provide to Us

  • Contact Information: name, email address, phone number, postal address.

  • Payment Information: if you make a payment, we collect relevant billing details (processed securely through third-party providers).

  • Communication Data: including any enquiries, emails, or messages you send us.

2.2 Information We Collect Automatically

  • Usage Data: IP address, browser type, operating system, pages viewed, and date/time of visits.

  • Cookies: we use cookies and tracking technologies to improve your experience (see our Cookie Policy).

2.3 Information from Third Parties

We may receive limited data from payment processors, analytics providers, and subcontractors who help deliver our services.

3. How We Use Your Data

  • To Provide Services: fulfilling cleaning contracts, audits, payments, and client communications.

  • To Improve Our Website: monitoring usage and performance.

  • To Communicate With You: responding to enquiries, sending service updates, and marketing (with consent).

  • To Comply With Legal Obligations: HMRC, insurance, and regulatory requirements.

  • For Security and Fraud Prevention: protecting our systems and services.

4. Legal Basis for Processing

  • Consent – where you agree to marketing or optional data use.

  • Contractual Necessity – to provide agreed services.

  • Legitimate Interests – running and improving our business operations.

  • Legal Obligations – compliance with UK law.

5. Data Sharing and Disclosure

We may share your data with:

  • Service Providers: e.g., accountants, insurers, IT providers, payment processors.

  • Legal Authorities: if required by law.

  • Business Transfers: in case of sale or merger of the business.

We do not sell personal data.

6. Data Security

We apply appropriate organisational and technical measures to protect your data, including encrypted storage, password protection, and restricted access.

7. Data Retention

  • Clients: up to 6 years after service contract ends.

  • Employees/Contractors: up to 6 years after employment ends.

  • Financial Records: 7 years (HMRC requirement).

  • Marketing Data: until consent is withdrawn or 24 months of inactivity.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your data.

  • Request correction.

  • Request deletion (subject to legal requirements).

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent at any time.

  • Lodge a complaint with the ICO (Information Commissioner’s Office).

9. International Data Transfers

If we transfer personal data outside the UK/EEA, we ensure safeguards such as standard contractual clauses are in place.

10. Updates to This Policy

We may update this policy to reflect legal or operational changes. Any updates will be posted here with a revised “last updated” date.

Contact Us

For queries, please contact:

The Black Belt Cleaning Co.
Email: contact@blackbeltcleaning.co.uk
Phone: 01392 925 278