Privacy Policy

The Black Belt Cleaning Co.
Effective Date: 12th August 2025

1. Introduction

This Privacy Policy explains how The Black Belt Cleaning Co. (“we”, “us”, “our”) collects, uses, stores, and protects your personal information. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect personal and business information when you:

  • Enquire about our services via our website, phone, email, or in person.

  • Enter into a service agreement with us.

  • Provide keys, access codes, or site security information.

  • Apply for employment or work with us.

Information may include:

  • Name, job title, and business name.

  • Contact details (address, email, phone number).

  • Site access details, including alarm codes and keys.

  • Billing and payment details.

  • Employment and HR information (for staff and applicants).

  • Website usage data via cookies and analytics.

3. How We Use Your Information

We use your information to:

  • Provide and manage cleaning services.

  • Process payments and invoices.

  • Communicate about services, schedules, and account matters.

  • Comply with legal and regulatory requirements.

  • Manage staff recruitment, payroll, and HR records.

  • Improve our website and marketing campaigns.

We will never sell your personal data to third parties.

4. Sharing Your Information

We may share your information with:

  • Trusted service providers (e.g., payroll, accounting, IT support) under confidentiality agreements.

  • Insurance providers and legal advisors if required.

  • Regulatory authorities if legally required.

5. Data Security

We take appropriate technical and organisational measures to protect your information from loss, misuse, or unauthorised access.

  • Keys and access codes are stored securely and never labelled with property details.

  • Electronic records are stored on secure, password-protected systems.

  • Staff are trained in data protection best practices.

6. Data Retention

  • Client information is retained for as long as necessary to fulfil the contract and for up to 6 years afterwards for legal and accounting purposes.

  • Job applicant information is retained for up to 24 months unless you request earlier deletion.

  • Keys, codes, and access devices are securely destroyed or returned upon contract termination.

7. Your Rights

You have the right to:

  • Request a copy of the information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for certain uses of your data.

  • Make a complaint to the Information Commissioner’s Office (ICO) if you believe your rights have been breached.

8. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve user experience and measure performance. You can disable cookies in your browser settings, but some site functions may not work as intended.

9. Contact Us

For privacy-related queries, please contact:

The Black Belt Cleaning Co.
Email: contact@blackbeltcleaning.co.uk
Tel: 01392 925278
Registered Office: 128 City Road, London, EC1V 2NX